Refund policy
We do not do any returns, or refunds. All purchases are final sale.
Damages and issues
Please inspect your order upon reception and contact us immediately with details of your order if the item you received is the wrong item. Contact Contact@theunrefinedgalleryworks.com.
Exceptions / non-returnable items
We do not offer refunds.
If you receive a damaged or incorrect order, please contact our support team as soon as possible and provide at least two clear, high-quality photos or videos showing the condition of the packaging and the product you received.
Please include the following information in your message:
- Order number
- Order date
- Product(s) ordered
- Name used to place the order
- A detailed description of the issue
- Clear photos or videos of the packaging and product
A member of our support team will review the information and contact you regarding next steps.
Any additional details regarding your issue will be provided during the process of resolving your issue. We do not guarantee any immediate response times.
Please email contact@theunrefinedgalleryworks.com